Pratik Sahu
wa.vedmint.com
VedMint WhatsApp CRM
WhatsApp Business CRM with a shared inbox, contacts, pipelines, broadcasts, and automations.
Overview
VedMint WhatsApp CRM gives teams a shared inbox on the official WhatsApp Business API with assignment, status, notes, contacts, pipelines, template broadcasts, and conversation-triggered automations.
The stack combines Next.js and TypeScript on the front with Supabase-backed data and WhatsApp API integrations.
Key deliverables
- Shared inbox on the official WhatsApp Business API, with assignment, status, and notes for a team.
- Contacts, sales pipelines, template broadcasts, and automations tied to conversations.
Technical challenges
- Webhook reliability and idempotent message processing from WhatsApp.
- Multi-agent assignment without race conditions on conversation state.
Outcomes
- Shared inbox with team collaboration features on WhatsApp Business API.
- Contacts, pipelines, broadcasts, and automations tied to live conversations.
Technologies
Next.js
TypeScript
Supabase
WhatsApp API
Explore related skills in the skills directory or read engineering notes on the blog.
Frequently asked questions
What is VedMint WhatsApp CRM?
It is a WhatsApp Business CRM at wa.vedmint.com with a shared team inbox, contacts, sales pipelines, template broadcasts, and automations.